DRUMROLL...it depends on the status of your order. (We’re not trolling you, we swear!)

You can look up the status of your order on our Order Tracking Page.

You should receive 2 separate emails after successfully completing an order. The first when your order is confirmed, and the second when your order ships. The 2nd email should contain your order's tracking info, so you can track your order as it's being delivered. Once you have the tracking info, you can look up your order's status on our Order Tracking Page.

If you don't receive either of the 2 emails, or if the 2nd email doesn't contain your order's tracking info, or if you aren't sure, you can reach out to trackmyorder@shopformeme.com. Please be sure to include the order number in the email subject line! Or if you don't have the order number, please include the billing info from the order. This info will allow us to look up your order and get you the info you need!

tl;dr - Your stuff is on the way!

More specifically, “in transit” is fancypants for:

One or more items were dispatched FROM a postal office, postal dispatch center, or distribution center, and are traveling TO a destination postal office, postal dispatch center, or distribution center where a local delivery service or delivery person will pick them up.

For (urgent only!) help with pinpointing your order, you can reach out to us directly here: trackmyorder@shopformeme.com. If your need is urgent we will work with you as best we can to establish where your items are and when they'll arrive...but unfortunately we cannot make any promises here. Your best bet is to contact the delivery service.

You can look up the status of your order on our Order Tracking Page.

“No Events Found” (or something similar) sounds scary, but it’s actually normal!

Some packages show nothing on the tracking number lookup until they get to the destination post office, postal center, or distribution center near the delivery point. Many shipping and delivery services will show as "No Events Found" (or equivalent term) until the day they're going to be delivered.

We 100% understand this is SUPER frustrating because it's not exactly transparent or helpful, especially when the timing of your delivery is critical. It's frustrating for us too because, unfortunately, in most cases it's beyond our control. As much as it *pains* us to admit, you'll probably have more success pinpointing your stuff if you reach out to the delivery service directly.

For (urgent only!) help with pinpointing your order, you can reach out to us directly here: trackmyorder@shopformeme.com. If your need is urgent we will work with you as best we can to establish where your items are and when they'll arrive...but unfortunately we cannot make any promises here. Your best bet is to contact the delivery service.

You can look up the status of your order on our Order Tracking Page.

DRUMROLL...it depends on the status of your order. (We’re not trolling you, we swear!)

You can look up the status of your order on our Order Tracking Page.

tl;dr - You should receive 2 separate emails after completing an order. The first when your order is confirmed, and the second when your order ships. The 2nd email should contain your order's tracking info, so you can track your order as it's being delivered.

If you don't receive either of these emails, or aren't sure, you can reach out to trackmyorder@shopformeme.com. Please be sure to include the order number in the email subject line! Or if you don't have the order number, please include the billing info from the order. This info will allow us to look up your order and get you the info you need!

Please contact us at trackmyorder@shopformeme.com IMMEDIATELY to request order modification.

Unfortunately we cannot modify, change, or cancel an order after 24 hours, nor can we modify, change, or cancel orders after they go into production or after they ship...even if it hasn't been 24 hours yet. We strive to provide a great experience and to get our customers exactly what they order in an efficient and timely manner. To do this we have to cut off order changes after 24 hours. We appreciate your understanding!

You can look up the status of your order on our Order Tracking Page.

Yes!

First and foremost:

If you are considering a return, exchange, or refund you probably ordered something from us...which means we owe you a big "thank you!" for shopping at ShopForMeme! Nothing gives us more satisfaction than a happy customer, and the thought of unhappy customers keeps us up at night, so we will do our best to smooth out the bumps in your ShopForMeme experience.

You can find the knitty gritty return policy details on our Return and Exchange Policy page. That badboy should answer most of your questions.

Return & Exchange Policy tl;dr -

1. ShopForMeme has a Return and Exchange Policy. To qualify for a return or exchange you must first file a claim, and that claim must be approved. Our system will help you start the process.
   
2. If an item is broken, flawed, defective, or damaged upon delivery, you can file a claim within the first 30 days of delivery to be potentially eligible for a free replacement. In this case, part of the claim process will involve shipping the item(s) back to us, at no additional cost to you, prior to a replacement or exchange being approved.
   
3. Unfortunately, we cannot process refunds or free replacements for items when a claim is filed more than 30 days after their original delivery date.
   
4. If an item is NOT broken, flawed, damaged, or defective upon delivery, you can file a claim within 45 days after an item's delivery date to be potentially eligible for an exchange. In this case, part of the claim process will involve shipping the item(s) back to us, at your own expense, prior to an exchange being approved.
   
5. If you’re uncertain about whether or not an item is eligible for a return or exchange your best bet is to review the Return and Exchange Policy or file a claim so we can start the verification process.
6. Did you go full madlad and read the boring SUPER EXCITING Return and Exchange Policy in its entirety AND file a claim but still have return or exchange questions? Hit us up at customersuccess@shopformeme.com. We'll review your case and get back to you as soon as we can!

First of all...THANK YOU for shopping at ShopForMeme!

We’re super thrilled you found something you liked! We will do our best to help you get your ShopForMeme experience back on the rails.

tl;dr for what to do next:

If an item is broken, defective, flawed, or damaged upon delivery, or if a wrong item is delivered, you can file a claim within the first 30 days of delivery to potentially be eligible for a free exchange. Our system will help you get that process started.

Did you file a claim but still have questions? That’s ok!

1. The Return and Exchange Policy should clear up any additional questions you might have.
   
2. You can also hit us up at customersuccess@shopformeme.com if you review the policy but still have questions.

As corny as it sounds, our aim is to provide cool stuff that makes you feel good. We're super thrilled that you found something in our store that made you happy, if only for a little while!

If an item is NOT broken, flawed, damaged, or defective upon delivery, you can file a claim in good faith within 45 days of original delivery date to potentially be eligible for an exchange. In this case, part of the claim process will involve shipping the item(s) back to us, at your own expense, prior to becoming eligible. To be eligible for an exchange you must file a claim, and the claim must be approved.

The Return and Exchange Policy should clear up any other questions you might have about returns or exchanges. If you went full madlad and read the entire policy AND filed a claim but still have questions about returns and exchanges, you can shoot an email to customersuccess@shopformeme.com.

We'd love to hear your feedback about WHY you changed your mind so we can improve!

Please give us a shout at customersuccess@shopformeme.com, with "Changed my mind" in the subject line, to tell us why you changed your mind. Your feedback is EXTREMELY valuable because it helps us identify where things can be better. Thank you in advance for your feedback!

Congratulations! A ShopForMeme item landed in your possession! That means you're part of our family now - welcome, fren!

Wait...you don't want to keep your SUPER AWESOME ShopForMeme items?

That’s ok! This should help point you in the right direction:

1. If an item is broken, defective, flawed, or damaged upon delivery, or if a wrong item is delivered, you can file a claim within the first 30 days of delivery to potentially be eligible for a free exchange. Our system will help you get that process started.
2. If an item is NOT broken, flawed, damaged, or defective upon delivery, you can file a claim in good faith within 45 days of original delivery date to potentially be eligible for an exchange. In this case, part of the claim process will involve shipping the item(s) back to us, at your own expense, prior to becoming eligible. To be eligible for an exchange you must file a claim, and the claim must be approved.
3. You can review the Return and Exchange Policy to clear up any questions.
4. Did you go full madlad and read the Return and Exchange Policy but still have questions? You can hit us up at customersuccess@shopformeme.com

(And, you're STILL part of the ShopForMeme family now!)

tl;dr - As a general guideline, a refund often takes 5-10 business days to post. But sometimes it can take longer. Unfortunately we are not able to speed up this process...banks, yo.

You can usually see the applied credit on your bank statement within 10 business days of the refund being issued. In some cases it can take longer, depending on the bank.

If you're having trouble locating the credited transaction on your bank statement to verify your refund, you might want to give your bank or credit card issuer a call - you'll probably have an easier time communicating with them directly than if we inquire on your behalf.

If you were issued a refund but don't see a credit posted to your bank/credit account 10+ days after the refund was issued, please email us at customersuccess@shopformeme.com. Sadly we don't control the banks (...yet!) and we cannot make any promises here, but we will do our best to help you!

Thank you for your understanding!

If your shirt (or any other items in your order) is NOT broken, defective, flawed, or damaged on delivery, and if no wrong items are included in your delivery, you can file a claim up to 45 days after the original delivery date to potentially be eligible for an exchange. In this case, part of the claim process will involve shipping the item(s) back to us,  at your own expense, prior to becoming eligible for an exchange.

Other options:

1. Shirt too big? Add more mass to your body! Hit the gym and GET JAKKED, BRO / LADYBRO! Or eat more food. Or both?**
2. Shirt too smol? Remove mass from your body! Cardio is great for this.**

**These are just jokes! Your body is fine the way it is, fren! Please don't take jokes literally or seriously.

Still have questions? That's ok! You can hit us up at customersuccess@shopformeme.com with "Wrong Size" in the subject line.

Hopefully this will clear up some confusion in regard to our shipping costs:

We've reviewed shipping our merchandise with several different carriers and found that many alternative options...

1. Are more expensive
2. Have much longer delivery timetables in some cases
3. Both #1 and #2 above

For sure, there are cheaper shipping options out there, but we've found they come with drawbacks we don't want our customers to experience. The big sites that offer free shipping typically have MASSIVE inventory warehousing and logistics infrastructure that allow them to ship from a warehouse much closer to the order's destination. In many cases these sites charge a recurring membership fee, or inflate the price of their items to disguise the actual shipping costs as "free."

At ShopForMeme we do admire the size and scale of the infrastructure the big retail sites built for themselves. (Who doesn't??) That said, we do NOT want to charge membership fees or build shipping costs into product prices. That might work for some sites, but we don't think it makes sense for our customers. We believe it's better to be transparent about shipping costs rather than "hide" them - that way you know exactly what your hard-earned monies are paying for!

Still have shipping questions? That's ok! You can reach us at customersuccess@shopformeme.com or check out the Shipping Policy for more info!

Tl;dr - it depends.

Shipping charges are generally calculated in real-time and are based on several factors including, but not limited to: the weight of your order, delivery address location, carrier prices, type of product(s), or quantity of items. Our main goal with shipping is to maintain a healthy balance between keeping costs as sensible as possible while also keeping expected delivery timetables as short as practical.

There are certainly cheaper shipping options, but we've found they come with drawbacks we don't want our customers to experience. The big sites offering free shipping typically have ABSOLUTE UNIT-scale inventory warehousing and logistics infrastructure that allow them to ship from a warehouse much closer to the order's destination. These sites often charge recurring membership fees, or build the cost of shipping into their product prices in order to offer “free” shipping. That might work for the big sites, but we don't think it makes sense for our customers.

We believe it's better to be transparent about shipping costs rather than "hide" them with inflated product prices or membership fees - that way you know exactly what your hard-earned monies are paying for!

Still have shipping questions? That's ok! You can reach us at customersuccess@shopformeme.com or check out the Shipping Policy for more info!

Unfortunately there is no set-in-stone answer here. Shipping and delivery timetables depend on a number of factors, including but not limited to:

• Destination address location
• Product(s) ordered
• Quantity of total products ordered
• Quantity of different product types ordered
• Weight of individual items or individual packages
• Total weight of order
• Carrier
• Shipping type
• Global distribution network status (Example: A bigass ship running aground in the Suez = no bueno.)

As a general guideline, orders typically ship within 1-5 business days for the U.S. That said, please note shipping/delivery timetables may vary depending on the factors noted above, other circumstances beyond our control, or unpredictable factors.

Like, if hostile aliens invade Earth or something, there *might* be a bit of a delay but we'll do our best!

Still have shipping questions? That's ok! You can reach us at customersuccess@shopformeme.com or check out the Shipping Policy for more info!

Currently we accept orders for delivery addresses within the United States.

Still have shipping questions? That's ok! You can reach us at customersuccess@shopformeme.com or check out the Shipping Policy for more info!

We accept most major digitally-enabled payment methods!

The list of accepted payment vendors will evolve over time as new methods become available. We currently take Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, and PayPal Express.

Unfortunately we cannot accept cash, cryptocurrency, physical checks/cheques, or bonds as payment at this time. As much as we'd love to, we cannot accept stonks as payment.

Still have payment questions? That’s ok! Hit us up at customersuccess@shopformeme.com with "Payment methods" in the subject line.

Unfortunately we cannot accept bank transfers.

Bank transfers are often subject to significant delays - through no fault of anyone, in many cases. Unfortunately we are not able to expedite or rush the processes involved (sadly, we don’t control the banks...yet!) which is not ideal for you. To us, anything with a high risk of causing our customers to have a bad experience is unacceptable. We want our customers to have a great ShopForMeme experience and bank transfers put that at too much risk.

tl;dr - We’ve found that bank transfer delays, for reasons beyond our control, can potentially cause you to have a bad ShopForMeme experience. That is not ok with us, so we won’t expose you to it.

Still have payment questions? That’s ok! Hit us up at customersuccess@shopformeme.com with "Payment methods" in the subject line.

ShopForMeme cannot accept physical checks/cheques, cash, or any non-digital form of payment at this time. Our goal is to make your payment processing as fast, easy, and reliable for you as possible. Checks/cheques (and most non-digital forms of payment) simply don’t jive well with that goal.

Still have payment questions? That’s ok! Hit us up at customersuccess@shopformeme.com with "Payment methods" in the subject line.

Currently, ShopForMeme does not carry a layaway or lay-by program. Our goal is to keep payment options as simple and easy for you as possible.

Still have payment questions? That’s ok! Hit us up at customersuccess@shopformeme.com with "Payment methods" in the subject line.

For most clothing or apparel items we typically include a size guide, or a link to a size guide, on the item's webpage. You can usually find this underneath the "Add to Cart/Buy Now" area.

If you can't find a clothing/apparel item's size guide, or aren't sure, please shoot an email to customersuccess@shopformeme.com with "What's my size, yo?" in the subject line.

Good question, fren!

For return and exchange questions:

You can check out the Return and Exchange Policy for the full policy, or this FAQ page for the tl;dr version. If you've already reviewed the full policy and FAQ but still have unanswered questions, please hit us up at customersuccess@shopformeme.com

For order tracking or order modification questions:

If you've already reviewed the order tracking FAQ page and Order Modification Policy but still have questions, please give us a shout at trackmyorder@shopformeme.com

You can look up the status of your order on our Order Tracking Page.

For all other unanswered questions:

If you've already checked out the FAQs and policy pages related to your question but still have...er, a question...you can fire away at customersuccess@shopformeme.com with "ANSWER ME, FAM" in the subject line.

If you've reviewed the FAQs and relevant policy pages on the website but still have questions, that's ok!

Our awesome team of Customer Success CHAMPS!!! (trademark pending) can be reached at customersuccess@shopformeme.com with "ANSWER ME, FAM" in the subject line.

YOUR MOM is a subscription service! (Sorry! We couldn't help ourselves.)

**HEAVY THROAT CLEAR**

Nope, ShopForMeme is not a subscription service. We're a buy-as-you-go setup. Currently we don't offer any of our items or gifts on subscription, so when you buy something from us we only charge you for it once and only send it once. Unless you order it over and over again!

If you're searching for a specific item to order again but can't find it, hit us up at customersuccess@shopformeme.com and we'll take a look.

(Also, “Your Mom” jokes are 100% welcome. DO YOUR WORST, FREN!)

The ShopForMeme team came together, from years of experience in different backgrounds, around a simple idea: to try to make people laugh. That's the central focus of everything we do, because we believe laughing and having fun is the best way to live.

Is that super corny? Yup. But we don't give a fk, because we like fun. We hope you have fun while you’re here!

Still have questions? No problem! Get at us here: customersuccess@shopformeme.com

If you're looking for an address to return or exchange an item please head over to the Returns Center to file a claim.

Our manufacturing, supply, and distribution points are located all over the world! Leveraging a global network allows us to maintain a healthy balance between higher quality products and lower prices, AND helps keep shipping times as short as possible. Woot!

ShopForMeme HQ is located here:

3 Executive Park Drive
Bedford, NH, USA

Still have questions? No problem! You can get at us here: customersuccess@shopformeme.com

At ShopForMeme, we don't like to compare ourselves to anyone or anything else.

We prefer to focus on doing what we think will make people laugh. Frankly, we don't think talking about ourselves is helpful for you - nobody likes to listen to "that guy."

We'd much rather hear what *YOU* think makes ShopForMeme different!

Please tell us here: customersuccess@shopformeme.com. Your feedback is *EXTREMELY* valuable! It helps us identify things that could be better, and validates what you think is working well. Thank you in advance for your feedback!